While this holiday season may have been quite different from past holidays, I do hope that you found time to connect, in some way, with loved ones. We had a blast making zeppole over FaceTime with family!
This morning I finally got around to answering just some of the wonderful notes that were sent to us. As I poured through the emails, one theme kept popping up, memories. Memories of past holidays, of hard candies in bowls at nonnas, of torrone in stockings, but all of the memories had something in common, joy. A smile on a mother's face as they remembered the taste from childhood, watching grandkids steal another torroncini from the bowl, reliving a trip to Italy where they had their first bite of torrone. And you know what, that brings a smile to my face. This is why we keep going, why we keep at it, working as hard as we can to get all the orders out the door, packing up those baskets with love.
We're trying to provide a little bit joy, especially when joy may not be in abundance. If we can deliver joy, then we've done our job. But we couldn't do it without you. That's why we want to take this time to express our sincere thanks. Thanks for your patience during this crazy shipping season and for supporting small businesses. Your support allows us to continue to offer you the Italian products that help keep the tradition of torrone and our memories alive.
The 2020 holiday season is like no other. Our small team is dedicated to processing your orders within one business day, however the demand on shipping carriers is unprecedented and shipping times are much longer than usual.
As you've probably heard by now, packages delivered by USPS and UPS are delayed almost everywhere across the U.S.
Priority Mail, which usually takes about three business days to arrive, is taking much longer. Packages seem to be sitting at USPS, or sometimes are "in transit" between facilities for a longer period of time than usual, or are not being scanned until final delivery. While we are seeing tremendous delays, orders are being delivered.
You can always reach out to us if you have questions about your order but unfortunately, like any other business, we have no control over your package once we hand it over to the carrier. The majority of the time, the only information that we have is the same tracking information that you're looking at. We wish we had a back door number to the post office, but we don't!
We're frustrated about the shipping delays. We strive to process our orders within one business day and are accustomed to quick shipping times. Our goal is to provide a seamless and happy shopping experience from start to finish. We wish we could do something to speed up the shipping process, but it is out of our control.
We are here, info@torronecandy.com, to answer any questions, concerns, or hear your suggestions.
The 2020 holiday season is like no other. We recommend ordering as early as possible. Our small team is dedicated to processing your orders within one business day to ensure that you receive your order promptly, however, some things are out of our control. The demand on shipping carriers is unprecedented and shipping times are longer than usual. We ask for your patience.
Here are our recommendations:
Christmas Eve order by 12pm EST 12/14/20:
USPS Priority Mail lists their cutoff as 12/19/20 and UPS Ground 12/15/20. Based on what we're seeing, we are suggesting that you order by 12/14/20 but we cannot guarantee delivery times. Your order will normally leave our facility within one business day.
You've been waiting for it all year, get it before it's gone!
Shipping Recommendations:
Christmas Eve order by 12pm EST 12/14/20:
USPS Priority Mail lists their cutoff as 12/19/20 and UPS Ground 12/15/20. Based on what we're seeing, we are suggesting that you order by 12/14/20. We cannot guarantee delivery times. Your order will normally ship within one business day. Thank you for you patience.
****The 2020 holiday season is like no other. Our small team is dedicated to processing your orders within one business day, however the demand on shipping carriers is unprecedented and shipping times are longer than usual. We ask for your patience. Thank you!****
Order early! Thank you for your patience.
FREE SHIPPING over $100!*
$5 Shipping Over $50!*
*One U.S. address per order. $5 and $100 is before tax and shipping. Not valid on previous, pending, bulk, or special orders. The shipping offer ends 11:59 pm PST, 12/6/20. Limited quantity on all sale items. Limited time only on torroncini and other sale items. Prices subject to change.
It’s Small Business Saturday® – whether you #ShopSmall for the holidays with us online, or tell a friend, your support is appreciated.
If you're looking for ways to support small businesses, here are a few ways you can show us your support this holiday season - like or share a post, leave a review, or tell a friend.
Skip the holiday stress this year and #ShopSmall with us today. Your future self will thank you!
We've extended Black Friday Shipping Deals! $5 Shipping on orders over $50 and FREE SHIPPING on orders $100 or more!* See details.
STREGA is here!! Looking for the torrone made with the "witch's brew"? It's here, soft and hard bars, Strega Magie - dark chocolate with Strega cream, and Strega Mignon torroncini!
We received some Sapori, Fiasconaro, Maina, Nanni, and Marinella Mostaccioli today! We will have more Sapori and Fiasconaro arriving in the first week of December 2020. That week we will also have Antica Torroneria Piemontese, Strega, Sorelle Nurzia, and a few more that you've been waiting for. Sign up on the product page to be notified as soon as your favorite product is back in stock!
Quaranta, Bauli, Balocco, Baci, Roccoco, and Vergani are here!
Mostaccioli, some Sapori panforte & ricciarelli, more taralli, and some Fiasconaro will be here on Saturday!
Sign up to be notified as soon as your favorite item arrives!
Sorelle, Antica, Sapori, Fiasconaro, Strega, Nonna Maria...They are on their way. We hope to have them soon!
Order Early! Order by 9am EST on Thursday, 11/18/20 for Thanksgiving!Remember, this year we're gearing up for an unprecedented holiday shipping season. Shipping services are forcasted to see a tremendous increase in demand. Shipping times are taking longer than expected.
Our advice: shop early! Less stress for you, us, and your package will arrive on time!
(We use USPS/UPS delivery deadlines. As USPS/UPS does not guarantee delivery times, this is not a guarantee of delivery for Thanksgiving.)
Ferrara and La Florentine, are on sale! Buy 2 or More and Save! We also have Ferrara Pistachio and Ferrara Chocolate Covered Torrone. Mix and Match!
It's an exciting time of year for us! New products are starting to arrive, and we begin the wait other brands. I know many of you are waiting for certain brands to arrive: Sorelle, Antica, Sapori, Fiasconaro, Strega, Nonna Maria...They are on their way. We hope to have them soon! Quaranta, Bauli, Balocco, Baci, Roccoco, and Vergani will be here by Saturday!
Order Early! Order by 9am EST on Thursday, 11/18/20 for Thanksgiving! Remember, this year we're gearing up for an unprecedented holiday shipping season. Shipping services are forcasted to see a temendous increase in demand. Our advice: shop early! Less stress for you, us, and your package will arrive on time!
(We use USPS/UPS delivery deadlines. As USPS/UPS does not guarantee delivery times, this is not a guarantee of delivery for Thanksgiving.)
Ferrara and La Florentine, are on sale! Buy 2 or More and Save! We also have Ferrara Pistachio Torrone and Ferrara Chocolate Covered Torrone. Mix and Match!
While we may not be able to deliver an Italian marching band to your doorstep, we can bring you the best torrone, taralli, biscotti, and novelties!
We're Bringing the Feast to You!!
Scroll down for links to the 2020 virtual St. Anthony's Feast in Boston's North End. There will be interviews, demos, giveaways, and lots of videos and photos from previous years.
St. Anthony's Feast - Boston
"For over 100 years, Saint Anthony’s Feast has been celebrated in Boston’s North End. This year we will celebrate here with you stanthonysfeast.com. We can’t all be together this year, but we can still celebrate Saint Anthony."
Watch Paul and Joe welcome you to the 2020 Virtual Feast!
You'll find a lot of great feast videos and the virtual schedule on the St. Anthony's Feast site. Remember to follow them to hear about their giveaways! You never know what you could win!
